Returns & Exchanges
At STUDIO MUI, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange any unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all garment tags remain attached and the invoice is included inside.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.